At panalo99, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy ("Policy") describes how panalo99 ("panalo99," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "User," or "Member") who access or use the panalo99 online casino platform available at panalo99.vip and any associated mobile applications or digital services (collectively, the "Platform").
panalo99 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the Platform, whether submitted directly by you during registration, collected automatically through your use of the Platform, or obtained from third-party sources in connection with our services.
Note: By registering an account or continuing to use the panalo99 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.
For the purposes of the Data Privacy Act of 2012 and its IRR, panalo99 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. This means panalo99 determines the purposes and means of processing your personal information.
Where panalo99 engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification providers), those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data only in accordance with panalo99's instructions and applicable law.
panalo99 collects the following categories of personal data, depending on how you interact with the Platform:
panalo99 collects personal data through the following means:
panalo99 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Section 12(b), DPA) |
| KYC identity verification | Legal obligation (Section 12(c), DPA) — AML Act, PAGCOR regulations |
| Processing deposits and withdrawals | Performance of a contract (Section 12(b), DPA) |
| Fraud prevention and security monitoring | Legitimate interests (Section 12(f), DPA) |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Marketing communications (opt-in) | Consent (Section 12(a), DPA) |
| Regulatory reporting to PAGCOR / AMLC | Legal obligation (Section 12(c), DPA) |
| Analytics and platform improvement | Legitimate interests (Section 12(f), DPA) |
panalo99 uses the personal data we collect for the following purposes:
panalo99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
panalo99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the Platform, including:
All service providers are bound by data processing agreements requiring them to process your data only on panalo99's instructions and in compliance with the DPA.
panalo99 may disclose your personal data to the following authorities where required by law or in response to a lawful request:
In the event of a merger, acquisition, restructuring, or sale of all or part of panalo99's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance where practicable.
We will never share your personal data with advertisers, data brokers, or unaffiliated third parties for their own commercial purposes. Your data stays within the panalo99 ecosystem and its trusted operational partners.
panalo99 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The following types of cookies may be used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens. Cannot be disabled. | Session |
| Functional | Remembering your language preferences, game settings, and responsible gaming limits. | Up to 12 months |
| Analytics | Aggregated, anonymized data on how users navigate the Platform, used to improve features and performance. | Up to 24 months |
| Marketing | Tracking promotion engagement and measuring the effectiveness of panalo99 campaigns. Only active with your consent. | Up to 12 months |
You may manage or withdraw your consent to non-essential cookies at any time through your browser settings or the cookie preference center available on the Platform. Please note that disabling strictly necessary cookies may impair the functionality of the Platform.
panalo99 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with panalo99's data disposal procedures.
panalo99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While panalo99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by panalo99:
To exercise any of the above rights, please contact our Data Privacy Officer using the contact details in Section 15. We will respond to all verified requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Please note: Some requests may be subject to identity verification before we can process them. Certain rights may also be limited where panalo99 has a legal obligation to retain or continue processing your data (for example, AML record-keeping requirements).
The panalo99 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. panalo99 does not knowingly collect personal data from persons under the age of 21.
If panalo99 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposited funds to the original payment source. If you believe a minor has registered on the Platform, please contact our support team immediately.
panalo99 primarily processes and stores personal data within the Republic of the Philippines. However, some of our third-party service providers — including cloud infrastructure providers, game software suppliers, and KYC verification platforms — may process data in other jurisdictions.
Where personal data is transferred outside the Philippines, panalo99 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include:
You may request information about the specific safeguards applicable to any cross-border transfer of your personal data by contacting our Data Privacy Officer.
panalo99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, panalo99 will notify registered members via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how panalo99 protects your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by panalo99, please contact our designated Data Privacy Officer (DPO):
Data Privacy Officer — panalo99
Email: [email protected]
Support Email: [email protected]
Response Time: Within 15 business days for data subject requests; within 24 hours for urgent privacy concerns
Availability: 24 hours a day, 7 days a week via the in-platform support ticket system
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by panalo99.
Six concrete ways we put your data security and privacy rights into practice every single day.
Every piece of data you send to panalo99 — from your login credentials to your GCash details — travels over TLS-encrypted connections. Sensitive records at rest are protected with AES-256 encryption, the same standard used by major financial institutions.
Our KYC process collects only what is legally required under PAGCOR regulations and the Anti-Money Laundering Act. Your ID documents are processed by accredited verification partners and are never stored longer than legally necessary.
panalo99 will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used exclusively to operate your account, process transactions, and keep the Platform secure. Full stop.
Under the Data Privacy Act of 2012, you have the right to access, correct, delete, and port your personal data. Submit a request to our Data Privacy Officer and we will respond within 15 business days — no runaround, no delays.
The panalo99 Platform undergoes independent penetration testing and security assessments on a regular basis. Any vulnerabilities identified are remediated promptly, and our security posture is continuously reviewed against evolving threats.
In the unlikely event of a data breach affecting your personal information, panalo99 will notify you and the National Privacy Commission within the timeframes required by law. We will never hide a breach or delay notification to protect our reputation.
Your privacy is protected, your data is secure, and your rights are respected. Join thousands of Filipino players who trust panalo99 for fair games, fast GCash payouts, and a platform that takes data privacy seriously. Must be 21 or older.
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